Terms and Conditions

Payment confirmation

When you book a reservation for a product through the website https://www.arabiantours.travel, Skyland collects your payment information and processes your payment as described below under “payment processing” on behalf https://www.arabiantours.travel. The amount will be listed as Skyland on the credit or debit card statement. The company accepts the following credit cards: MasterCard and VISA. There is no charge or service fee for processing credit or debit card payments.

Refund policy

There is no cancellation fee if you cancel at least 48 hours in advance of the scheduled departure.

If you cancel at least 24 hours in advance of the scheduled departure, there is a 50 percent cancellation fee.

If you cancel before 24 hours of the scheduled departure, there is a 100 percent cancellation fee.

The refund will be complete within 30 days from the transaction date.

The refund policy may differ depending on the nature of the booking as per the nature of the tour.

No refunds are available once a tour or service has commenced or in respect of any package, accommodation, meals, or any other services utilized.

Refunds will be done only through the original mode of payment.

For no refund policy, if you have purchased some specific time coupon tickets, event or attraction, or accommodation that has no refund and replacement, it will be non-refundable.


Cancellation Policy

Canceling a booking with https://www.arabiantours.travel can result in cancellation fees applied by https://www.arabiantours.travel, as outlined below. Additional fees may be levied by the individual supplier or tour operator. You will be notified via email or telephone of the total cancellation fees when canceling any booking.

If you have purchased an event, attraction, or coupon ticket, it will be non-refundable in all circumstances.

In some cases, the hotel or accommodation is also non-refundable but depends on the booking policy, which can be mentioned on the voucher.